Privacy Policy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience: Your information helps us to better respond to your individual needs.
- To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. We do not use Google Calendar data or other Google user data to send marketing emails, serve ads, or build advertising profiles. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a payment transaction, full credit card details will not be stored on our servers.
EHI Population Export
We support both patient level and population level EHI export in excel format. As a user you access the data by going to the Client list page, setting up the search parameters needed, and exporting to Excel. As a patient you go into your portal and download your records in PDF/CSV format.
Google Calendar Integration and Google API Data
When a user connects ClientCare to Google Calendar, ClientCare may access the Google Calendar data that the user authorizes, including calendar identifiers, event titles, dates and times, locations, descriptions, attendees, conferencing details or links, Google event IDs, and related synchronization metadata. ClientCare may also store OAuth tokens needed to keep the integration connected.
ClientCare uses Google Calendar data only to provide, support, secure, and maintain the Google Calendar synchronization feature requested by the user, including creating, updating, deleting, displaying, and synchronizing appointments between ClientCare and Google Calendar.
We do not sell, rent, trade, transfer, or disclose Google user data to third parties for advertising, marketing, retargeting, data brokerage, information resale, or any unrelated commercial purpose. We do not use Google Calendar data or other Google user data to send marketing emails, serve ads, or build advertising profiles.
We may share Google user data only with service providers who help us operate, secure, or provide ClientCare services, and only as necessary for those services. These service providers are required to keep the information confidential and may not use Google user data for their own purposes.
Google user data is protected using secure transmission, access controls, and security measures designed to prevent unauthorized access.
ClientCare retains Google Calendar data, OAuth tokens, calendar IDs, Google event IDs, and synchronization metadata for as long as the Google Calendar integration remains connected or as necessary to provide the service, maintain security, comply with legal obligations, or support healthcare record, audit, or compliance requirements.
Users may disconnect Google Calendar from ClientCare or revoke ClientCare’s access from their Google Account. After disconnection or revocation, ClientCare will stop accessing Google Calendar and will delete stored OAuth tokens, except where limited information must be retained for legal, security, audit, healthcare record, or compliance obligations.
The use and transfer of raw or derived information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Scope of this Privacy Policy
This Privacy Policy applies to the ClientCare website, ClientCare EHR platform, Client Portal, and integrations, including the ClientCare Google Calendar integration.
SMS/Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. For help, reply HELP to any message, or contact us at support@clientcare.net
Terms & Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.clientcare.net/terms-of-use/
Your Consent
By using our site or services, you consent to our websites privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/ or send an email notifying you of any changes.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below: https://www.clientcare.net PO Box 657 Newberg, Oregon 97132 info@clientcare.net